Help Desk (Noun)
Meaning
A service that provides information and assistance to the users of a computer network.
Classification
Nouns denoting acts or actions.
Examples
- The IT department runs a help desk that provides 24/7 technical support to all employees.
- Please call the help desk if you're having trouble connecting to the company Wi-Fi network.
- New staff members receive training on using the help desk to submit and track their IT requests.
- When the automated system didn't resolve her issue, Emily contacted the help desk for personalized assistance.
- The help desk software allowed the support team to efficiently manage and prioritize incoming requests.