Callback (Noun)
Meaning
A request by the manufacturer of a defective product to return the product (as for replacement or repair).
Classification
Nouns denoting communicative processes and contents.
Examples
- The manufacturer issued a callback of the defective laptops, instructing customers to return them to authorized service centers for repairs.
- A nationwide callback was announced by the automaker, requiring owners of affected vehicles to have a faulty component replaced.
- After receiving several reports of malfunctions, the company initiated a callback of the potentially hazardous appliance, offering full refunds or free repairs.
- As part of the callback, consumers were asked to mail back the defective smartphones for a free replacement with an updated model.
- The manufacturer implemented a callback program, providing instructions and pre-paid shipping labels for customers to return the faulty electronic devices.